Responsibilities and Functions
Operations
? Conduct property inspections to ensure curb appeal, cleanliness of common areas, and address hazards promptly.
? Assist in vendor selection and negotiate pricing for all vendor services.
? Manage resident issues, including disputes and maintenance repairs, ensuring timely resolution and documentation.
? Assist with the approval of resident applications, discounts, and lease renewals.
? Prepare and review daily and weekly traffic reports, activity, and availability reporting.
? Assist in rent collection and review of scheduled revenue, maintaining budgeted occupancy.
? Assume responsibility in the absence of the property manager.
Marketing
? Ensure the effectiveness of resident retention programs and maintain a positive workplace environment.
? Implement marketing plans, including advertisement, curb appeal, signage, banners, and models.
? Conduct comparable surveys to stay updated on market conditions.
Associate and Team Management
? Report general liability claims, workers' compensation claims, and asset loss claims accurately and promptly.
? Participate in all assigned company training and ensure team members also participate.
? Establish and maintain effective working relationships with co-workers, supervisors, residents, and the general public.
Legal Compliance
? Ensure leasing and occupancy decisions comply with applicable laws, prohibiting discrimination.
? Provide identical and complete information to individuals requesting apartment availability.
? Maintain professional personal appearance and pursue personal development for effective role performance.
Additional Responsibilities
? Perform additional duties and projects as assigned by the Property Manager, Asset Manager, COO, CFO, or Ownership.
Required Qualifications, Skills, and Experience
? High school diploma or GED.
? Minimum of 1 year of property management experience preferred.
? Ability to read, analyze, and interpret complex documents.
? Effective communication skills, both written and oral.
? Comprehensive understanding of arithmetic, accounting, and financial statements.
? Proficiency in Word, Excel, Microsoft Outlook, and the Internet.
Physical Demands
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.